Application Development, Maintenance & Support
Technology upgrade, migration, and transformation; and Enterprise Resource Planning (ERP).
- Application development — new applications, enhancements & modules, API & microservices, cross-platform development, UI/UX modernization, DevOps-enabled deployment
- Support & maintenance — L1/L2/L3 support, bug fixes and stability, performance tuning, patch management, continuous monitoring, version upgrades
- Intelligent automation — RPA development and deployment, workflow automation, automated data processing, process mining, cognitive automation (OCR, NLP)
- Security analytics & improvement — application security review, secure coding, static & dynamic code analysis, CI/CD pipeline and API security, access audits
- Technology upgrade & migration — legacy modernization, cloud migration (IaaS/PaaS/SaaS), database and middleware migration, refactoring & containerization
- ERP services — implementation and support, business process reengineering, customization and integration, data migration, financials/HR/supply-chain modules, reporting
- Training — application, admin/technical, DevOps and CI/CD, platform transition workshops, Agile process training
Business Intelligence (BI), Data Management, Analytics & Automation
Including data warehousing.
- BI & analytical insights — business data analysis for operations and decision support, data mining, dashboards, scorecards, and integrated BI applications
- Data warehousing & consolidation — enterprise data warehouse design and build, reconciliation across business units, centralized repositories, contextual data modeling
- Roadmapping & strategic planning — data warehouse strategy, infrastructure assessments, as-is documentation, use-case development, reporting needs assessment
- ETL / ELT & data processing — extraction, transformation and loading from diverse sources, pipeline automation and tuning, AI/ML integration, data marts
- Deployment, integration & migration — BI/ETL tool installation and tuning, prototype through full deployment, legacy data migration
- Data governance, stewardship & compliance — governance frameworks, metadata management and cataloging, master data management, quality and lineage
- Business analytics & reporting — enterprise reporting architecture, self-service analytics, KPI modeling, reporting automation
- Training & knowledge transfer — BI and reporting tools, data warehouse operations, ETL/ELT workflows, analytics adoption
IT Assessments, Planning, IV&V, Market Research, Procurement Advisory & Contract Implementation
- IT assessments & strategic planning — effectiveness, maturity and governance assessments; enterprise and solution architecture evaluation; mission, vision and strategic goals; workload and time-and-motion studies; staff capability and succession planning; tactical and strategic roadmaps; change management and organizational readiness; cloud readiness and network performance
- Independent Verification & Validation (IV&V) — independent oversight of SDLC processes and deliverables, compliance evaluation, requirements validation and QA reviews, risk and defect analysis, verification of functionality, performance and security controls, project governance assessments
- Market research & procurement advisory — market landscape and vendor capability reviews, requirements workshops, scoring and evaluation criteria for solicitations, pricing analysis, competitive benchmarking and cost optimization, vendor engagement strategies
- Contract implementation & transition — negotiation guidance, evaluation matrices and procurement documentation, transition planning at award, post-award onboarding, contract management and compliance tracking, closeout and renewal guidance
Project and Program Management
- Project & program management (PMI / PMBOK®) — end-to-end PMI processes, PMBOK® knowledge areas, program-level coordination and multi-project governance, Agile and scaled Agile, change management within delivery
- Tools, frameworks & delivery approaches — customer-provided tools, COTS PM solutions, vendor PM tools, adoption of the Texas Project Delivery Framework, templates, standards, schedules and reporting
- Business case & impact analysis — business case development, statewide impact assessment, cost-benefit and ROI studies, feasibility and scenario planning
- Risk, compliance & quality management — risk assessments and mitigation, issue tracking, QA and compliance reviews, audit preparation, project health checks
- Stakeholder, communication & change management — stakeholder analysis and engagement, communication plans and reporting, organizational change management, leadership alignment
- Strategic planning & program oversight — long-term roadmaps, program performance reviews, initiative prioritization, KPI definition, cross-functional governance
- Agile development, training & coaching — Agile lifecycle support, Scrum ceremonies and sprint facilitation, coaching and readiness assessments, Scrum/Kanban/SAFe frameworks
